Cookies Policy

Last updated: September 16, 2025.

1. ABOUT COOKIES

1.1 Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve efficiency, and provide information to site owners.

1.2 Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie remains on your device until its set expiry date (unless deleted earlier). A session cookie expires when you close your web browser.

1.3 Cookies do not typically contain information that directly identifies you, but they may be linked to personal data that we hold. For more information about how we process personal data, please see our Privacy Notice.

2. HOW WE USE COOKIES

2.1 We use cookies for the following purposes:

• Strictly necessary – required for our website to function (e.g. to remember your basket, keep you logged in, ensure page security). These do not require consent.
• Preferences/Functionality – to remember choices you make (e.g. language, region).
• Analytics – to understand how our website is used and to improve performance (e.g. Google Analytics).
• Advertising – to deliver adverts relevant to you and to measure campaign effectiveness (e.g. Google Ads, Facebook/Meta Pixel).

2.2 Except for strictly necessary cookies, we will not set cookies unless you have provided consent via our cookie banner. You can change or withdraw your consent at any time by clicking on the small cookie icon at the bottom of the page or visiting Cookie Settings.

3. COOKIES WE USE

3.1 The specific cookies set by our site (including provider, purpose, expiry, and type) are automatically detected and displayed below:

4. MANAGING COOKIES

4.1 You can update your cookie preferences at any time via our Cookie Settings or through your browser controls. If you block some types of cookies, parts of our site may not function correctly.

4.2 Browser guidance:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari
• Opera

5. LEGAL BASIS & WITHDRAWAL OF CONSENT

5.1 For strictly necessary cookies, our legal basis is our legitimate interests in operating our website. For all other cookies, our legal basis is your consent, which you can withdraw at any time via Cookie Settings.

6. CHANGES TO THIS POLICY

6.1 We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. Any changes will be posted on this page with an updated “Last updated” date.

7. CONTACT US

7.1 If you have questions about this Cookie Policy or our use of cookies, please contact us at: enquiries@orthotix.co.uk.